Shipping Policy

**Shipping Policy**

**1. Shipping time**

1.1 After the order is confirmed, we will arrange delivery within [7 working days]. Working days do not include weekends and statutory holidays. If your order contains pre-sale items or custom items, shipping times may be delayed and you will be clearly notified in your order confirmation.

1.2 In extreme circumstances, such as emergencies, supply chain problems, etc., the delivery time may be delayed. We will try our best to process your order in the shortest possible time and communicate any delays to you promptly.

**2. Transportation method**

2.1 We offer a variety of shipping methods to meet the needs of different customers, including but not limited to the following options:
- Express services (such as SF Express, YTO, ZTO, etc.)
- Postal services
- Ocean freight services
- Air cargo services
- Ground transportation services

2.2 Based on the weight, volume, destination and customer requirements of the order, we will choose the most appropriate transportation method for delivery.

**3. Shipping fee**

3.1 Shipping charges will be based on the weight, volume, shipping distance and selected shipping method of the order. You will see shipping details clearly on the checkout page or in your order confirmation.

3.2 We may offer free shipping promotions from time to time. Please check our official website for details or subscribe to our newsletter.

**4. Package Tracking**

4.1 You will receive a confirmation email containing a package tracking number so that you can track the delivery status of your package at any time.

4.2 If you need help or encounter any package tracking issues, please contact our customer service team and we will resolve it for you as soon as possible.

**5. Delivery Scope**

5.1 We provide domestic and overseas delivery services, but the delivery scope may be subject to some restrictions. Please confirm the specific delivery area after entering the delivery address on the checkout page.

5.2 For delivery to some remote areas or special circumstances, additional charges or delays may occur. We will try our best to provide you with the best delivery solution and communicate with you in a timely manner.

**6. Special delivery requirements**

6.1 If you have special delivery requirements (such as designated delivery time, unmanned delivery, etc.), please indicate it in the remarks column when placing the order, and we will try our best to meet your needs.

6.2 Special delivery services may incur additional charges, which we will confirm with you and charge the corresponding charges when the order is confirmed.

**7. Receipt and Signing**

7.1 Please ensure that someone will sign for your package during the delivery time. If you are unable to sign for the goods in person, you can notify us in advance and arrange for a collection agent to sign for the goods.

7.2 When receiving the package, please immediately check whether the package is intact and check the quantity and quality of the goods. If you find any issues, please contact our customer service team immediately.

**8. Return Shipping Fees**

8.1 If you need to return a return, the return shipping charges will depend on the reason for return:
- If the return is due to product quality issues or non-compliance with the order, we will bear the return shipping costs.
- If the return is due to personal reasons (such as change of mind, wrong purchase, etc.), the return shipping fee will be borne by the customer.

**9. Other Terms**

9.1 We reserve the right to modify the shipping policy in accordance with company policies and laws and regulations, and will notify customers through our website or other appropriate channels.

9.2 If you have any questions or require further information, please contact our customer service team.

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This more detailed shipping policy is designed to provide customers with the detailed information they need to ensure they have a comprehensive understanding of our shipping services and to clarify their rights and responsibilities during the delivery process.